Home > Testimonials
Kimberlee Lane

Those people are so nice.

Mark Hoogendoorn

Experienced and friendly staff. Always helpful with anything we've got going on.

Mark Neville

Service is great they have gone out of their way to help me find replacement jets for my hot tub and will continue to be the only place I buy supplies for my spa and pool.

Lisa Teague

They replaced my pool liner and helped get my pool up and running faster than expected. Knowledgeable and experienced as well as kind and professional. Highly recommend!

Jenn S

Excellent customer service! The employees inside the store and the service men that come out are all super friendly and knowledgeable. Kathy at this location is very helpful. She helped me trouble shoot over the phone. I called her 3 times in one day and she was just as friendly and helpful on the last call as she was the first couple of times. : ) This is our new and forever pool company. Thanks guys!

K Walsh

Fantastic customer service!! Great people to work with - you agree a time and date and their technician is there! He wouldn’t leave until he’d checked everything was up and running. Would use them again with no hesitation. They really go the extra mile to ensure customer satisfaction.

David Lawrence

Mandi and her staff have the best customer service of the majority of pool and spa supply stores from Statesville to Hickory. I'm in retail and I know great customer service! We just set up our first above ground pool and she offered insight unlike any other retailer around. She is going to be our "Go To" for pool needs for a long time. Thank you MANDI AND STAFF!!


These folks are really nice, experienced people who go above and beyond. They'll test your water, help you problem solve issues, carry supplies to your car and they carry important pool supplies. I really like this store.

Ned Ward

Top notch pool supply and service. Cathy and Dave have guided me for close to ten years. They are dependable, truthful and friendly along with their retail store personnel. Great job Cayman Pool & Spa.

Frank B. Smith III

Outstanding customer service each and every visit,keeping my money local !!

Margaret Rogers

They are definitely the best pool store! Helpful, patient, and knowledgeable. Free water testing, which other stores discourage. Have a great inventory of parts for filters and vacuums which is so important when your pool goes down. Prices are competitive.☺

Jan Valentine

These people are very knowledgeable and helpful. They are a full service company and have solved several problems for me