Great place to go to get advise on pool chemicals and also to get pool water tested.
Incredibly knowledgeable and helpful staff
They are definitely the best pool store! Helpful, patient, and knowledgeable. Free water testing, which other stores discourage. Have a great inventory of parts for filters and vacuums which is so important when your pool goes down. Prices are competitive.☺
Excellent TRUSTWORTHY service at a fair price. I have purchased a pool cleaner, replaced filter system, repaired pool lights, and updated electronics. All were done promptly with excellent results. Staff clearly takes PRIDE in their work and clearly EXPLAIN corrective options. They also possess a vast fund of knowledge that they willing share for "do it yourselfers"....Herb Wettreich
Experienced and friendly staff. Always helpful with anything we've got going on.
These people are very knowledgeable and helpful. They are a full service company and have solved several problems for me
Mandi and her staff have the best customer service of the majority of pool and spa supply stores from Statesville to Hickory. I'm in retail and I know great customer service! We just set up our first above ground pool and she offered insight unlike any other retailer around. She is going to be our "Go To" for pool needs for a long time. Thank you MANDI AND STAFF!!
Excellent customer service! The employees inside the store and the service men that come out are all super friendly and knowledgeable. Kathy at this location is very helpful. She helped me trouble shoot over the phone. I called her 3 times in one day and she was just as friendly and helpful on the last call as she was the first couple of times. : ) This is our new and forever pool company. Thanks guys!
Those people are so nice.
They replaced my pool liner and helped get my pool up and running faster than expected. Knowledgeable and experienced as well as kind and professional. Highly recommend!
Outstanding customer service each and every visit,keeping my money local !!
Fantastic customer service!! Great people to work with - you agree a time and date and their technician is there! He wouldn’t leave until he’d checked everything was up and running. Would use them again with no hesitation. They really go the extra mile to ensure customer satisfaction.